Conducting an Assessment

Assessments

In our 60 years of combined experience we have found some key weaknesses shared by most managers:

• Executives could alleviate 75% of their issues if only they'd do a better job in interviewing and assessing candidates.

• Most managers do no understand the strengths and weaknesses of the individuals on their team and they do not coach or develop their people.

• This inability to find and develop their people results in a constant mode of crisis management.

Effective use of the right combination of assessments dramatically improve management's ability to select, manage and lead their people.

Assessment Tools

Targeted Training  International

Sales Assessments

Comprehensive Assessments

Methodology & Research

Assessment Tools

Successful managers assess & coach their personnel. Hahn Training is an Authorized & Certified Distributor of several assessment products designed to examine core attributes of individuals & teams alike:

• TTI Behavioral assessments,
• Devine Core competencies
• Customized Sales index
• A Comprehensive "Discovery Document" (explained below)

As a Certified Franklin Covey Coach, we work with you to determine the most effective combination of tools needed to give you a snapshot of high-gain improvement areas, such as:

Targeted Training International (TTI)

TTI offers highly personalized reports generated from an individual's response to questions. The assessments are confidential, performed online with results emailed within minutes. TTI offers numerous assessments designed to determine an individual's behavioral tendencies, selling and customer service skills, personal interests, attitudes & values, these reports are extremely valuable when assessing your current or enterprise or when selecting candidates.

DISC/Behaviors
Values/Motivators
Personal Talent Skills Inventory
TriMetrix
Fit Series
Job & Talent Insights
OD Surveys Plus
Task Quotient/TQ
Sales Strategy Index

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Sales Assessments

The Devine Inventory
Used for 30 years, this tool assesses 33 different behavioral areas and 12 core competencies. We correlate your company's required sales competencies to sales candidates, or your existing staff, to determine "goodness of fit" or performance improvement areas.

Sales Index (SI)
SI is a comprehensive coaching and assessment tool authored by Hahn Training. It provides insight across all levels of your organization and is a critical management tool. The Index will help you benchmark your team, assess training, conduct one-on-one's, improve performance, coach your team, and hire & screen candidates.

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Comprehensive Assessments

The "Discovery Document"

Hahn Training's philosophy pertaining to corporate development is unique and tailor-made for leading organizations in the new high tech millennium. We deliver a comprehensive and holistic educational and development system proven to create positive, lasting behavioral change across every level of the organization. We begin our engagement with a comprehensive "discovery document." HahnTraining will conduct an assessment of your entire organization. We will utilize two assessment instruments and a series of brief interviews/surveys with a representative sample of personnel (TBD).

A Comprehensive Discovery document will result and be shared with executive management and will consist of:

Challenges > Solutions > Business impact on the following:

• Team Analysis

•  Management Development

• Strategic Sales and Marketing Planning

• Marketing / customer loyalty/ CRM

• Recruiting & Hiring

• Compensation / incentives / reward and recognition

• Personal development and coaching recommendations

Methodology & Research

Comprehensive Team Analysis:
Identify strengths and weaknesses of all team members: (behavioral traits, motivation and skills)

• Executive team
• Management team
• Select personnel
• Client Relations

Executive Analysis:

• Leadership/Vision/ standards/Culture
• Coaching
• Business Unit integration

Sales Management:

• Rep Training & Development
• Coaching skills
• Mentoring skills
• Supervisory skills

Sales Personnel Developmental Plan:

• Tools and processes used in developing sales team
• Funnel management
• Systematic sales processes
• Territory development
• Account development
• Performance improvement
• Incentives and recognition

CSR Skills:

• Value based selling
• Upsell/cross sell techniques

Marketing & CRM:

• Maintaining customer loyalty
• Contact management
• Activity management
• Brand management
• Rainmaking

Recruitment/interviewing and Hiring:

• Candidate selection
• Recruitment standards
• Interviewing skills
• EEOC/ADA compliance

Assessments will consist of EACH team member participating in both an online behavioral assessment as well as an electronic 180 degree skills inventory.

Briefings will include a sampling of Employees and customers and will be determined at the time of enrollment.