CHAMP
Exceptional leaders understand the value of human relations and the distinction between leadership, management, supervision and training. In addition, and perhaps most importantly, they are able to apply these skills in appropriate doses and at appropriate times. Caught between rightfully needy and demanding front line personnel and the requirements of executing on the strategies developed by upper management, they walk the fine line between; intermittently serving the role of nursemaid one moment, strategist the next, motivator and coach in one instance and collaborator, confidant and negotiator the next. It is expected that they will execute on all these roles flawlessly while maintaining focus on attaining ambitious revenue goals which they may or may not believe to be attainable.
What is it that great leaders do to avoid being swallowed up in these competing requirements, rendering them ineffective? They recognize that leadership boils down to their ability to maintain focus on those practice areas which yield the greatest gain: Coaching, Hiring, Assessing, Managing and Planning, an acronym which we have come to call CHAMP.
Effective leaders have an uncanny ability to maintain focus and alignment. They are effective at living the mission and set the organization’s pace through their strong example. The sad reality however, is that the majority of managers have not received adequate training or coaching and continue to spend 80% of their efforts on all but the high gain activity. Great leaders are, above all, champions of the cause and champions of their people. Great leaders are able to rise above the minutia and sustain allocating 80% of their time to these five critical high gain areas.
Click the links above to take a look at the components of each of the CHAMP practice areas in greater detail.